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Survey reveals 56 percent of homeworkers plan to dig without contacting 811 first, risking disruptio
Survey reveals 56 percent of homeowners plan to dig without contacting 811 first, risking disruption to critical utility services
NIPSCO reminds everyone to contact 811 before beginning projects that require digging – including gardening, building a fence or installing a mailbox
MERRILLVILLE, Ind. – In observance of National Safe Digging Month in April, NIPSCO today shared results from a recent national survey of 1,000 U.S. homeowners revealing that more than half (51 percent) plan to complete an outdoor do-it-yourself project that involves digging in the next year. However, over half (56 percent) of those planning projects do not intend to notify 811 ahead of time, putting themselves and their communities at risk.
Thousands of buried utilities are damaged each year due to digging activities. Safe Digging Month reminds homeowners and contractors that digging without knowing the approximate location of underground utilities can result in serious injuries, inconvenient service disruptions and costly repairs when natural gas, electric, communications, water and sewer lines are damaged.
Making a free locate request online at Indiana811.org or by calling 811 at least two full working days before digging will help maintain essential utility service while keeping excavators and their communities safe by reducing the likelihood of accidentally digging into buried lines.
“It takes just a few minutes to submit a locate request by phone or online,” said NIPSCO president Vince Parisi. “Those few minutes can make a big difference when it comes to safety. There’s just no reason to take a chance on hitting a utility line that could result in injuries, service disruptions, repair costs and fines.”
After an initial contact with 811, professional locators will mark the approximate locations of underground lines with flags, spray paint or both. Each color of paint and/or flag represents a unique type of underground utility. The flags
may be removed once the project is completed. To learn more information or to see the utility color code guide visit NIPSCO.com/811.
Damaging an underground utility line can cause inconvenient outages, costly repairs, injuries, and fines.
Regardless of whether you’re installing a mailbox, planting trees or performing any other outdoor digging project, NIPSCO encourages you to take the following steps:
● Always call 811 or submit an online request at Indiana811.org at least two full working days before digging, regardless of the depth or familiarity with the property.
● Plan ahead. Call on Monday or Tuesday for work planned for an upcoming weekend, providing ample time for the approximate location of lines to be marked.
● Confirm that all lines have been marked once two full working days have passed. To view the status of locate requests, visit the Indiana 811 Ticket Search & Status site.
● Once lines are marked, only hand dig within 24” on either side of the width of the utility line.
● Consider moving the location of your project if it is near utility line markings.
● If a contractor has been hired, confirm that the contractor has contacted 811. Don't allow work to begin if the
lines aren't marked.
● Visit Indiana811.org for additional information and to view Indiana’s Dig Law.
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About NIPSCO:
Northern Indiana Public Service Company LLC (NIPSCO), with headquarters in Merrillville, Indiana, has proudly served the energy needs of northern Indiana for more than 100 years. As Indiana’s largest natural gas distribution company and the second-largest electric distribution company, NIPSCO serves approximately 859,000 natural gas and 483,000 electric customers across 32 counties. NIPSCO is part of NiSource’s (NYSE: NI) six regulated utility companies. NiSource is one of the largest fully regulated utility companies in the United States, serving approximately 3.7 million natural gas and electric customers through its local Columbia Gas and NIPSCO brands. More information about NIPSCO and NiSource is available at NIPSCO.com and NiSource.com.
About CGA:
CGA is a member-driven association of nearly 4,200 damage prevention professionals spanning every facet of the underground utility industry. Established in 2000,CGA is committed to saving lives and preventing damage to North American underground infrastructure by promoting effective damage prevention practices. CGA has established itself as the preeminent source of damage prevention data and information in an effort to reduce damages to underground facilities in North America through shared responsibility among all stakeholders. For more information, visit CGA on the web at http://www.commongroundalliance.com.
About the study
Online survey among 1,000 US Homeowners, aged 21+ fielded between March 5-7, 2024. The survey was conducted by Censuswide, a global insight-driven research center on behalf of CGA. The margin of error based on a 95% confidence level is +/- 3%.NIPSCO, Public Affairs
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Ashley Ralston Program Communication Manager
- April 04, 2024
- (419) 279-1978
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